Can anyone offer advice on how to speak to a live customer service agent? I’ve called the 1-800 customer service number and prompted to talk with technical support. The only option it gave me was t. I know the previous version of the Xfinity account online did look and align much like the Xfinity My Account app. As you mentioned, at times adding apps to a phone is not the preferred method to utilize. My husband is very much a minimalist when it comes to apps on his phone. Customers enrolled with a debit or credit card will receive a $5 per month discount. Customers enrolled with a stored bank account will receive a $10 per month discoun t - I'd like to hear from customers who have set up auto-payments with Xfinity using a bank account. Any problems? Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Been messing around trying to login for an hour and finally figured out that Xfinity changes the number 0 to a capital O on my password! To double check this I changed my password, included a ze. When on my desktop PC and I log on to my Xfinity Email, it opens directly into my address book. I checked with other people and their email opens into their Inbox? I would use a debit/CC number, autopay will allow a discount with Comcast but if there's a breach its easier to recoup from a debit/CC situation than the account-routing number scenario. I literally had bank personnel tell never give up your account info its harder to track and much harder to recoup in a fraud situation. Reply reply. I can no longer access my Xfinity (Comcast.com) email from my Windows computer or from any of my other devices, using either Outlook or Thunderbird email apps. Both mail apps have been working with. It sounds like you already discovered this as well, but just in case it helps, you can change your Comcast email address at anytime by logging into your Xfinity My Account, going to users and settings, and then choosing Change username. I received an xfinity prepaid mastercard I got this card and theres $4.70 on it. I also see something about a monthly fee for $3.50 after this card expires. How do we avoid this charge? Anyone else receive this card and what did they do with this?.